Himalayan Acoustics Privacy Policy

Welcome to Himalyan Acoustics. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how Himalyan Acoustics ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you interact with our website (the "Site") or purchase our acoustic solutions. By using our website, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.

We may collect the following categories of information:

• Device Information: –IP address, browser type, operating system, time zone, and cookies installed on your device
• Personal Information: - Name, email address, phone number, mailing address, and details provided through contact forms, quote requests, or other interactions.
• Transactional Data: - Purchase history, order details, and payment information (processed securely through third-party providers).
• Usage Data: -Pages visited, time spent on the website, referral sources, and other analytical data collected via tools like Google Analytics.
• Acoustic-Specific Data: -Room dimensions, material details, and intended use, collected to provide tailored soundproofing solutions. This data is treated with heightened confidentiality.
• Marketing Data: -Preferences and interactions with our marketing campaigns, if you opt in to receive such communications

Your information may be used for the following purposes:

• Communication: – Responding to inquiries, sending order updates, and providing customer support.
• Personalization: - Tailoring product recommendations and improving your user experience.
• Security & Fraud Prevention: - Detecting, investigating, and preventing fraudulent transactions and unauthorized access.
• Legal Compliance: - Complying with applicable laws, regulations, and legal obligations
• Marketing: -Sending promotional offers and content relevant to your interests, subject to your opt-in preferences.
• Analytics: -Analyzing website performance and user behavior to improve our services

We may share your information with:

• Service Providers: – Trusted third-party vendors assisting with payment processing, shipping, marketing, or website analytics. These providers are contractually obligated to safeguard your data and use it only for the purposes we specify.
• Legal Authorities: -When required by law, regulation, legal process, or governmental request.
• Business Partners:- With your explicit consent, for complementary product and service offerings. You may opt out at any time.
• Business Transfers:- In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will ensure the recipient adheres to the same privacy standards outlined in this policy.

We do not sell your personal information to third parties.

We use cookies and similar technologies to enhance your browsing experience and collect usage data.

Types of Cookies:

• Essential Cookies:Necessary for website functionality (e.g., login, cart retention).
• Analytical Cookies:Track usage patterns to improve website performance (anonymized where possible).
• Marketing Cookies:Used for targeted advertising (only with your prior consent).

You can manage or disable cookies through your browser settings or our cookie consent banner. Note that disabling cookies may affect website functionality.

We implement industry-standard security measures, including encryption, firewalls, and access controls, to protect your information. However, no online data transmission or storage is completely secure. If you suspect a security breach, please contact us immediately at info@kpaiindia.com

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

We may update this policy periodically to reflect changes in our practices or legal requirements. Material changes will be notified via email or a prominent notice on our website. Continued use of the website constitutes acceptance of the updated terms.

For questions, requests, or concerns regarding this Privacy Policy, please contact us at:

Himalyan Acoustics
Subathu Road, Dharampur, Distt. Solan
Phone: +91 9816044049
Email: sales@kpaiindia.com